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February 19, 2020

Greetings Coast Survey,

Every year, Coast Survey’s Navigation Services Division (NSD) hosts informational booths at two of the largest boat shows in the U.S. Attending these shows allows us to directly interact with our stakeholders including our print-on-demand partners, recreational boaters, and third-party data providers. It is one of the most important ways to showcase and receive feedback about our products and to understand our customers’ needs. We use this information to shape Coast Survey’s product development, delivery, and communications.

We just wrapped up our visit to the International Miami Boat Show this past weekend, a hot spot for recreational boaters. In fact, our most downloaded nautical charts are of this region. Of the hundreds of people that visited our booth, most questions focused on the sunset of traditional paper nautical chart production. I found many people were not aware that there will still be paper products available through the NOAA Custom Chart tool. They were excited to hear about it, and looked forward to experimenting and following the progress of the tool as we make improvements. As with most outreach events I have been involved with, the praises from the public far outweigh the criticisms for the products and services Coast Survey provides.

Thank you to Lou Licate (South Florida, Puerto Rico, U.S. Virgin Islands navigation manager) for organizing Coast Survey’s presence at the show and to Capt. Chris van Westendorp (NSD chief), James Kirkpatrick (NSD), Julio Castillo (Marine Chart Division (MCD)), and Sam DeBow (Lynker), for staffing the booth.


Matt Kroll
Deputy Chief, Navigation Services Division

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